FAQ's

1. What are the shipping costs?

We offer free standard shipping on all orders, no extra cost or hidden fees.

2. How long does shipping take?

Shipping takes 5 to 7 days, depending on your location. 

4. What is the warranty for products?

We provide a 4-year warranty for machines and a 1-year warranty for parts and attachments.

5. How can I cancel my order?

You can cancel your order within 24 hours of purchase before processing begins.

6. What if my product is damaged during shipping?

If your product arrives damaged, please contact us immediately. We will cover return shipping costs if the issue is caused by us or the manufacturer.

7. How do I track my order?

Once your order has shipped, we will provide a tracking number via email for tracking on the carrier's website.

8. Do you offer financing options?

At this time, we do not offer financing directly. However, third-party financing services are available at checkout.

10. What is required for unloading large items?

No unloading equipment is required on your end. Our trucks are equipped with liftgate systems, allowing safe and easy unloading of heavy equipment directly to the ground, no forklift or dock needed.

11. Are taxes included in the price?

Yes, all prices are inclusive of taxes, ensuring no additional charges during checkout.

12. How do I initiate a return?

Returns are accepted within 60 days of delivery. Contact us via email at Contact@bidadoo0fficial.com to initiate the process.

13. What happens if the product is damaged upon arrival?

If you receive a damaged product, please contact us immediately. If the issue is caused by us or the manufacturer, we will cover the return shipping costs.

14. Is my payment information safe?

Yes, we use SSL encryption to ensure your payment details are protected.

15. Do you provide Buyer Protection?

Yes, your purchase is protected by the Buyer Protection Plan.